All documents governing the WakaHelper platform, operated by Waka Care Solutions, Kampala, Uganda. Questions? Email us at legal@wakahelper.com.
Terms of Service
The master agreement governing use of the WakaHelper platform.
Privacy Policy
How we collect, use, and protect your personal data under Uganda's PDPA 2019.
Cookie Policy
What cookies and tracking technologies we use and how to control them.
Payment Terms & Refund Policy
PP unlock fees, salary payments, refund conditions, and payment processor terms.
Employer Agreement
Additional terms for families and employers posting jobs on WakaHelper.
Worker Agreement
Additional terms for helpers, nannies, cooks, and caregivers registering on WakaHelper.
Community Guidelines
Rules for respectful conduct, messaging, and behaviour on the platform.
Child Safety Policy
Our commitment to safeguarding children in all childcare and nanny placements.
Anti-Discrimination Policy
Our zero-tolerance stance on discrimination under Uganda's Equal Opportunities Act 2007.
WakaVerified Disclaimer
What the WakaVerified badge means, what it guarantees, and what it does not.
Review Policy
Rules for leaving, disputing, and removing reviews on the platform.
Dispute Resolution Policy
How disputes between employers, workers, and the platform are handled.
Acceptable Use Policy
Prohibited technical activities including scraping, abuse, and automation.