Real Stories. Real People.

"We found Grace in two days. She has been with us for eight months."

My husband and I were both working full-time with a two-year-old and a newborn. We had been through three helpers in six months — one didn't show up, one disappeared after two weeks, one we had to let go. A colleague mentioned WakaHelper. I was sceptical. I created an account at night and by the next afternoon I had unlocked conversations with four candidates. Grace was the third I spoke to. She came for an interview on Saturday, started Monday. Eight months later, our children call her Maama Grace.

"I had been job-hunting for three months. WakaHelper got me placed in two weeks."

Before WakaHelper I was going through agents who asked me to pay registration fees I could not afford. I heard about the platform from a friend in my church. I signed up, filled my profile carefully — I listed all my skills, put my real photo, and got WakaVerified within a day. A family in Kololo contacted me. They asked good questions, we met in person, and they offered me a contract with a salary that was more than I had ever earned. The contract was clear. I knew exactly what I was agreeing to. That was nine months ago.

"My elderly mother needed full-time care. We found the right person within a week."

My mother had a stroke last year. She needed someone patient, kind, and experienced with elderly care — not just a general house helper. WakaHelper let me filter specifically for elderly care. I read reviews from other families who had used the same helper. I could see her salary expectation before I even started a conversation. No surprises, no awkward negotiation. David has been caring for my mother for five months. She trusts him. The whole family trusts him.

"My profile speaks for me now. I don't have to explain myself from scratch every time."

I have worked as a cook and household manager for twelve years. Before WakaHelper, every new family had to take a chance on me based on a piece of paper and a phone call. Now my profile shows my skills, my reviews from three previous families, and my WakaVerified badge. Families can read what other employers said about my cooking and my reliability before they even message me. I get quality enquiries from serious families. I have turned down offers that did not meet my salary expectations — and that feels good.

"As a doctor with long shifts, I needed someone I could genuinely trust alone with my daughter."

Trust was everything. I am away for 12-hour shifts. I needed to know without any doubt that my four-year-old daughter was safe. The WakaVerified badge alone was not enough — I did my own due diligence too, calling previous employers, meeting in a café first. But WakaHelper gave me the starting point: a verified identity, a visible history, real reviews. I found Sandra, who had three reviews from previous families with children. That gave me confidence to move forward. Six months in, it has been exactly right.

"I was underpaid for years because I did not know I could ask for more."

I used to earn 150,000 shillings a month doing everything in a household. Cooking, cleaning, childcare, laundry, gardening. I did not know that was low because I had nothing to compare it to. When I joined WakaHelper and saw the salary ranges on other profiles, I understood my market value for the first time. I updated my expected salary to 380,000. Some families did not contact me. But the ones who did respected my work. I now earn more than double what I used to, doing the same job.